Publications & Policies

Safeguarding Policy

At LEAP we recognise the responsibility we have for safeguarding and promoting the welfare of children, young people and vulnerable adults. This policy demonstrates the organisations commitment and compliance with safeguarding legislation. Through their day-to-day contact with vulnerable people and direct work with families, staff at LEAP have a crucial role to play in noticing indicators of possible abuse or neglect and referring them to Children’s or Adult Services. This also involves improving practice to prevent vulnerable people falling through the gaps.

Community Relationship Policy

LEAP exists to provide effective and innovative housing and support services to vulnerable people at risk. This policy and the procedures that it underpins apply to all staff, including senior managers and the board of trustees, paid staff, volunteers and sessional workers, agency staff, students and anyone working on behalf of LEAP.

Equality & Diversity Policy

LEAP is committed to providing services which embrace diversity and that promote equality of opportunity. Our goal is to ensure that these commitments, reinforced by our values, are embedded in our day to day working practices.

Fundraising Policy

LEAP exists to provide effective and innovative housing and support services to vulnerable young people at risk. This policy and procedure outline the fundraising principles that will be applied to ensure that LEAP’s fundraising practice is transparent, ethical, appropriate and complies with legal requirements in order to maintain our reputation.

This policy applies to all staff, including senior managers, the board of trustees, paid staff, volunteers and sessional workers, agency staff, students and anyone working on behalf of LEAP.

Data Protection & Confidentiality Policy

Read LEAP’s Data Protection & Confidentiality Policy.

This policy and the procedures that it underpins apply to all staff working in both Lincoln and Gainsborough, including senior managers and the board of trustees, paid staff, volunteers and sessional workers, agency staff, students and anyone working on behalf of LEAP in Lincoln and Gainsborough.

CCTV Policy

Read LEAP’s CCTV Policy.

This policy and the procedures that it underpins apply to all staff working in both Lincoln and Gainsborough, including senior managers and the board of trustees, paid staff, volunteers and sessional workers, agency staff, students and anyone working on behalf of LEAP in Lincoln and Gainsborough.

Complaints & Appeals Policy

From time to time, people accessing or being in contact with our service may wish to complain about the service they receive or appeal against a decision that has been reached which affects them.

Equally, people may wish to send a compliment about the service delivered. Therefore, LEAP operates a robust and consistent approach to compliments, complaints and appeals from clients, neighbours and third parties as required.

Below are copies of the 2023 – 2024 reports.